Clients: A major Telecommunications company and a National Carrier

Challenge: Both the telco and airline faced difficulties in accurately predicting their on-premises infrastructure requirements. They needed to manage growing application workloads while considering various external factors such as socio-political-economic conditions, macroeconomic growth, and industry trends. The goal was to forecast infrastructure needs over the next three years to refine procurement strategies and ensure scalability.

Solution: A comprehensive analysis was conducted, examining historical usage patterns and the growth of application workloads. This analysis was cross-referenced with the broader business environment, where common growth factors were identified and used to predict future infrastructure requirements with a high degree of accuracy.

Implementation and Results:
  1. Accurate Forecasting: By identifying and leveraging common growth factors, the predicted on-premises infrastructure requirements for both clients were successfully forecasted for over three years.
  2. Optimized Procurement: The accurate forecasts allowed the telco and airline to refine their procurement strategies. Investments were staggered and aligned with infrastructure design and scalability needs, preventing over-provisioning and ensuring cost-effective scaling.
  3. Enhanced Resource Profiling: Detailed resource profiling and visibility into usage patterns enabled the implementation of a chargeback function from IT. This transformation allowed the IT departments to operate as profit centers, attributing costs more effectively to different business units.
Impact: The solution not only optimized the clients' infrastructure investments but also transformed the IT departments into profit centers, enhancing overall operational efficiency and financial management.